A guide to navigating and getting the most out of the Servizio PRO app

Support Helpline: +91 8784367893

Overview

The Servizio PRO app is your complete workspace for running your service business on Servizio — from receiving Service Requests and sending Estimates to tracking jobs, managing payments, and growing your reputation. It's available on mobile and desktop, so you can manage your business from wherever works best for you.

Getting Around the App

The app is organized around five main sections, accessible from the bottom navigation bar (mobile) or side panel (desktop):

• Home — your dashboard of active and incoming jobs
• Requests — Service Requests waiting for your Estimate
• Earnings — your income, payouts, and statements
• Profile — your public profile, service categories, and settings
• Notifications — real-time alerts on requests, approvals, and payments

Home Dashboard

Your Home screen gives you a live view of your business at a glance, with expandable job cards that show status, customer details, and job value without needing to open each one individually.

Job Cards

Each job appears as a card showing its current stage — Investigate, Estimate, Submitted, Accepted, In Progress, or Completed. Tap a card to expand it and see full details, or to edit costs live before sending an Estimate.

Availability Toggle

Switch yourself Online or Offline from the top of the Home screen. While Offline, you won't receive new Service Requests, but can still manage jobs already in progress.

Quick Stats

A summary bar shows today's job count, pending Estimates, and earnings so far — tap through to the relevant section for more detail.

Service Requests & the Estimate Builder

When a nearby customer submits a Service Request matching your categories, it appears in your Requests tab. Opening a request takes you into the Estimate Builder.

Building an Estimate

The Estimate Builder uses a two-column layout: line items and cost details on one side, with a sticky summary showing your running total on the other, so you always see the full price as you build it out.

• Add line items for labour, materials, or fixed pricing
• Attach notes or photos to clarify scope with the customer
• Preview exactly what the customer will see before you submit
• Track the Servizio service fee deduction shown alongside your total

After You Submit

You'll be notified as soon as the customer accepts or declines. An accepted Estimate moves the job into your active queue and locks in the agreed scope and price.

Managing Jobs In Progress

Job Detail Screen

Each active job has its own detail screen with the customer's address, contact options, job history, and the accepted Estimate. This is also where you submit a revised Estimate if the scope changes on-site.

In-App Messaging and Calls

Chat or call your customer directly from the job detail screen. Keeping communication inside the app protects both you and the customer and keeps a record tied to the job.

Marking a Job Complete

Once work is finished, tap Mark Completed on the job detail screen. This triggers payment release and prompts the customer to leave a rating.

Earnings

The Earnings tab includes a revenue dashboard with visual charts — stacked bar and trend views — so you can see your income by day, week, or month at a glance, alongside a per-job breakdown and full payout history.

• Real-time balance and pending payout amount
• Revenue trend charts across custom date ranges
• Downloadable statements for your records

See the Earnings guide for full detail on fees, payout schedules, and taxes.

Profile & Settings

• Public profile — photo, bio, ratings, and reviews customers see
• Service categories — the services you offer, editable anytime after approval
• Service area — your base location and 10 km match radius
• Payout details — bank account or UPI ID for payouts
• Registration status — document verification and approval tracking
• Account settings — password, notifications, and account closure

Notifications

The app keeps you updated in real time through push notifications and an in-app notification centre, accessible from the bell icon.

• New Service Requests matching your categories
• Estimate accepted or declined
• Job reschedule or cancellation by the customer
• Payment released and payout processed

Notifications are delivered in real time while the app is open, and via push notification when it's in the background, so you won't miss a new request.

Desktop vs. Mobile

The Servizio PRO app is available on both mobile and desktop. Mobile is optimized for on-the-go job management and real-time alerts, while desktop offers a larger view of the Estimate Builder and Earnings dashboard, useful when you're doing detailed pricing work or reviewing your business at the end of the day.

Troubleshooting

I'm not receiving Service Request notifications.

Check that notifications are enabled for Servizio PRO in your phone settings, that you're marked Online on the Home screen, and that your service categories and area are correctly set.

The app is running slowly or won't load job cards.

Try closing and reopening the app, then check for an available update in your app store. If the issue continues, contact support with your device model and app version.

My Estimate Builder totals look wrong.

Double check each line item for the correct quantity and rate — the sticky summary updates live as you edit. If a discrepancy persists after refreshing, contact support with the job ID.

Need Help With the App?

Reach the Servizio PRO support team from Help → Contact Us in the app, or call the helpline at +91 8784367893 for help navigating or troubleshooting the app.